Privacy Policy

Last updated: February 2026

Introduction

ConsulCode Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, applications, and services.

ConsulCode Limited is a company registered in England and Wales (Company No. 11415345). We are the data controller for the personal data we process.

Information We Collect

We may collect the following types of information:

• Contact information — your name, email address, and any other details you provide when you contact us via email or through our support channels.
• Device and usage data — if you use one of our mobile applications, we may collect anonymous usage analytics, device type, operating system version, and crash reports to help us improve our products.
• Website data — standard server logs that may include your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and support requests.
• Provide, maintain, and improve our applications and services.
• Diagnose technical issues and fix bugs.
• Comply with legal obligations.

We do not sell your personal data to third parties. We will never use your information for purposes unrelated to the services we provide without your explicit consent.

Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Data may be stored on secure servers within the United Kingdom or the European Economic Area.

While we strive to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but are committed to implementing and maintaining appropriate safeguards.

Third-Party Services

Our applications may use third-party services for analytics, crash reporting, or other functionality. These services have their own privacy policies and may collect data independently. Examples include:

• Apple App Store (for app distribution and in-app purchases)
• Analytics providers (for anonymous usage statistics)

We encourage you to review the privacy policies of any third-party services that our applications integrate with.

Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request that we correct any inaccurate or incomplete data.
• Erasure — request that we delete your personal data where there is no compelling reason to continue processing it.
• Restriction — request that we restrict the processing of your data in certain circumstances.
• Data portability — request a copy of your data in a structured, commonly used format.
• Objection — object to processing of your data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at support@consulcode.co.uk. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@consulcode.co.uk